The NFL may be one of the largest non-profit organizations, but will it be able to survive the negative press that it receives? With recent understanding of the intensity of concussions that players suffer from, the NFL has received a large amount of backlash for its inability to inform the players and the public. While most viewers are likely to continue watching their favorite teams, people are still taking notice of the NFL’s significant blunders. Let’s take a look at some ways the NFL and other sports organizations can handle negative press:
1. Accept the blame.
In order for the NFL to appear reliable once more, it is important that the it stop ignoring the elephant in the room and acknowledge the issues that are developing each day. Paying attention to concussions, drug abuse and other legal infractions can help restore faith in viewers.
2. Be transparent.
Open communication is a key element of any successful organization, but in times of crisis it is essential. Creating a clear and honest statement will help emphasize the fundamentals of the affected entity and hopefully prevent future crises. If employees are trained in crisis communication and issues management, then the attitudes of and statements made by officials will benefit the NFL to a greater degree.
3. Set an example.
In order to become a thought-leader in the industry, the NFL must implement new regulations to help prevent concussions as well as negative behavior from players. This will show the public that a change is occurring. The organization must go beyond making claims. The NFL must take action.
Until the NFL develops a game plan for handling of its current issues, the league will continue to suffer in terms of its reputation and following. By implementing these and other ideas, the organization is likely to recover and regain the trust of both players and fans.